
The Data Dependency
Most businesses have made considerable investments in applications that were designed to increase sales, reduce costs or improve customer satisfaction. These systems drive marketing initiatives, determine budgets and interact with customers. Each of these systems is entirely dependent on the quality of the data that drives them. Your revenue, your margins and whether or not customers choose to do business with you again are all dependent on the quality of your data.
Poor Return
Bad data and duplicate customer records prevent companies from realizing the benefits of the substantial investments they have made in these systems.
Extracting the Value
DQ*Plus was designed with the specific purpose of solving data problems in enterprise applications. DQ*Plus delivers a clean, consolidated, 360 degree view of your customers and enables you to maximize the return of your IT investments.
Customer Relationship Management (CRM)
Sales -
Increased up-sell and cross-sell
Marketing -
More accurately targeted
campaigns
Customer
Support - Reduced call handling
time, improved customer satisfaction
Enterprise Resource Planning
(ERP)
Accounting -
Reduced credit, rebate or
reward fraud
Order
Management - Faster, more
accurate data entry
Invoicing -
Reduced billing errors, faster
payment
Fulfillment - Reduced shipping errors and returns
Data Warehouse
Loading - Duplicate suppression across data sources
Analysis - Accurate reporting of customer life-time value and trends
DQ*Plus improves the value of your data assets, maximizes the return on your IT investments and enables businesses to raise the standards by which they operate.
To learn more about how DQ*Plus can help you extract the value from your enterprise applications call (650) 638-7854 or send email.
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